Support

We read every message.

Email swingdraw@gmail.com. For an app problem, include your Mac model, its memory, your macOS version, and what you were upscaling. For a purchase question, include the email address you used at checkout or your order number.

After you buy

Where is my receipt? Polar emails it right after checkout. Check your spam folder if it has not arrived within a few minutes. The charge on your card statement shows their name, not ours, because they are the merchant of record.
Where is my licence key and download? In the same email, and in the customer portal linked from it. You can sign in there with your checkout email address at any time.
I need an invoice with my company details. Use the invoice link in your receipt, or email us.
I want a refund. See the refund policy.

Upgrade price

Own Local Photo Upscaler or Local Video Upscaler from the App Store? Here is how to get the upgrade price.

Privacy

Your files are processed on your Mac and never uploaded. Read the full Privacy Policy.