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Refund Policy

Last updated: November 9, 2026. Draft: to be reviewed before the store opens.

30 days, no hard questions. If Local Upscale Studio does not work well on your Mac, or it is not what you expected, ask for a refund within 30 days of purchase and you will get your money back in full, including any tax charged.

How to ask

  1. Email swingdraw@gmail.com from the address you used at checkout, or include your order number.
  2. Tell us your Mac model if the app did not run well. It helps us fix it, but it is not required.
  3. We issue the refund through Polar, the merchant of record. It goes back to your original payment method, usually within 5 to 10 business days depending on your bank.

After a refund

Your licence key is deactivated. Please delete the app.

After 30 days

Write to us anyway if something is wrong. We decide later requests case by case.

Your legal rights

This policy adds to, and does not replace, any rights you have under the consumer law where you live.